We take pleasure in introducing you to Red Hot Cleaning Services.
Red Hot is a service oriented organisation, providing clients with a modern and unique cleaning solution tailor made to suit clients’ specific needs, governed by their operational requirements. Red Hot is focused on the business of commercial, industrial and domestic cleaning, we offer a wide range of cleaning services on contractual and once off basis. We pride ourselves in the quality of our service and we always take time to listen to clients’ cleaning needs and requirements and offer a quality and affordable solution after considering the client’s budget.
Our contracts are fixed for 6, 12, 24 months, with no automatic renewal. Red Hot has all the necessary labour, material, equipment to carry out any projects. Our management is always working on our service standards and constantly upgrading our products and systems to meet market requirements. Our staff is honest, reliable and professionally trained.
Our Market
We offer our services to a wide range of segments, these include:-
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Shopping Centres
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Stadiums
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Retail Industry
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Schools
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Tertiary Institutions
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Hospitality Industry
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Factories
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Business premises & Office Parks
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Outdoor facilities
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Entertainment Centres
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Townhouses
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Cluster complexes
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Houses
Our Services
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Residential Cleaning services (Maid Services)
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Contractual /Commercial cleaning
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Professional Carpet and Upholstery Cleaning
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Pest Control Services
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Hygiene Services
Operations
Red Hot is 100% owner managed to ensure hands on, quality service which has earned us a reputation of service excellence and speedy turnaround times. We have supervisors and team leaders who are in touch with clients and staff on a daily basis. All our staff are trained and equipped with cell phones for easy communications throughout the day. Red Hot is available to offer clients a helping hand 24hours; we do take last minute jobs. We use the most modern and technologically advanced machinery available to increase our capacity and efficiency allowing us to accommodate our growing client base. One of our values at Red Hot is that no job is too big or too small
Staff and Staff Training
Most training in our industry takes place on site. At Red Hot our Initial training takes place at our offices and covers product knowledge and company policies and procedures. We take pride in our hardworking, honest and reliable staff. They have all been trained to carry out the various tasks that are associated with the nature of our business.
The practical training takes place when we send staff in the field with our existing team leaders; this gives them first hand experience on the customer requirements and what’s expected of them. Training is on-going to ensure staff are up to date with market trends and various customer specific needs prior to commencement of new projects. We draw our staff from our pool of casual staff that we maintain. At Red Hot we always take time for a thorough training programme, we do work closely with each trainee until they have mastered all the skills and techniques to provide the quality of cleaning we demand.
Customer Care and Creative Flair
Red Hot’s slogan is “We go the extra mile”, we strive to ensure that we offer more than just a cleaning experience without any compromises along the way.
Our Customer Care officer attends to all our client’s queries & is in constant contact with all the customers to ensure that all customer needs are taken care of timorously and effectively. Each member of staff arrives at the client for service with a checklist for Quality Control purposes
Suppliers
Where possible and so long quality is not compromised local suppliers are used in order to generate wealthy locally. This also assist us in cost reduction
HIV AIDS Policy
As company policy Red Hot does not discriminate against HIV in the workplace and we do the best that we can to ensure a safe working environment for those suffering from HIV Aids
Empowerment component
Red Hot is a proudly black, female, privately owned company .In line with employment equity and affirmative action we always give preference to black South African women whenever we recruit staff